| 000 -LEADER |
|---|
| fixed length control field |
00700nam a22001937a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
000002839 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
84-234-1853-7 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.08/C8/9 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| 9 (RLIN) |
4979 |
| Personal name |
Huete, Luis MaríaSerrano, Juan |
| 245 ## - TITULO |
|---|
| Title |
Servcios, beneficios : la fidelización de clientes y empleados; la inteligencia emocional en los negocios |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
Bilbao |
| Name of publisher, distributor, etc. |
Eds. Deusto |
| Date of publication, distribution, etc. |
2001 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
244 p. |
| 490 ## - SERIES STATEMENT |
|---|
| Series statement |
Curso de gestión empresarial |
| Volume/sequential designation |
9 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| 9 (RLIN) |
4958 |
| Topical term or geographic name as entry element |
Gestión empresarial - Colecciones |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| 9 (RLIN) |
4980 |
| Topical term or geographic name as entry element |
Administración de empresas - Sistemas y procedimientos |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| 9 (RLIN) |
4981 |
| Topical term or geographic name as entry element |
Inteligencia emocional |